Services

Assisting technical and non-technical personnel in every phase of the application development process.

Providing full-spectrum services to ensure the successful implementation of your software.

We put all the pieces together.

As Information Systems Professionals rush to embrace the world of n-tier, internet and intranet technology, many find that they are unprepared for the challenges they face. Hardware, software, middleware, gateways, shared database access, security, and increasingly sophisticated end-users; each represent a piece of the technical environment puzzle that must come together in cost effective, secure, and maintainable applications.

We specialize in assisting technical and non-technical personnel in every phase of the application development process. Our staff works with your personnel, providing technical expertise and applying our proven application development methodology to ensure effective solutions for your business requirements.

Implementation Services & Approach

From a high level perspective, our implementation approach focuses your agency needs and includes the following components:

Review your existing processes, documents and reports and discuss what enhancements are desired;
Implement the software in your environment;
Provide a preliminary system configuration;
Load sample data and test interfaces;
Replicate your existing processes in new system;
Provide preliminary training and have agency personnel work with the system to make suggestions for enhancements;
Develop desired format of documents;
Identify any business processes that need to be evaluated within the context of a new system;
Enhance the package as necessary to meet needs. These enhancements usually become part of the package;
Test system using previous year data using revised configurations;
Train technical, office and program users;
Perform system implementation; and
Provide system support and maintenance.

Support Services

We provide a variety of services to support ongoing operations of existing software. This includes:

Identifying new system requirements based on changes to the internal and external needs;
Present examples of how similar organizations have met their system requirements;
Providing on-going maintenance and enhancements;
Testing of new releases;
Providing on-going user and technical training; and
Monitor database performance and backup and recovery operations.

Services

Providing full-spectrum services to ensure the successful implementation of your software.

We put all the pieces together.

Tech saavy or not, we've got you covered.